FAQs
Have questions? You’re in the right place! Explore our frequently asked questions below, and if you don’t find what you’re looking for, feel free to reach out. We’re always happy to help!
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How do you access the facility?
Bloomfield Wellness Club is a privately accessed facility with no front desk or walk-in registration. To enter, simply purchase a day pass or membership online, follow the instructions in your confirmation email to download the Bloomfield Wellness Club app, and enable your mobile access. Your phone acts as your digital key, allowing you to unlock the door during operating hours. Please ensure Bluetooth is turned on and your app's location permissions are set to "Always." Same-day access is available, and appointments with our wellness professionals must be booked in advance.
Is the facility 18+?
Open gym memberships are available to individuals aged 18 and older, as the facility operates without staff on-site during certain hours. However, younger participants are welcome to access personal training, semi-private sessions, healthcare appointments, and other supervised services. During off-peak hours, minors may also be permitted to use the gym when accompanied by a parent or legal guardian, subject to prior approval on a case-by-case basis.
Are day passes available?
Yes! Day passes are available for $25 + HST and can be purchased online for same-day access. Once purchased, simply follow the instructions in your confirmation email to download the Bloomfield Wellness Club app and activate your digital key. Enjoy full access to our gym and equipment during regular operating hours, with no membership commitment required.
What is your cancellation policy?
Our monthly memberships require a minimum 3-month commitment, after which you may cancel with written notice 30-days before your next billing date. Annual memberships and Founders memberships are subject to the terms of their respective agreements. We understand that circumstances change, so membership suspension or transfer options may be available upon request. Please contact us directly to discuss your options or submit a cancellation request.
What are your hours of operation?
Monday – Saturday: 5:30 AM – 10:00 PM
Sunday: 8:00 AM – 6:00 PM
Our doors unlock 10 minutes before opening, so you can get settled and start your workout right on time!
Need a little extra time? As long as you enter before closing, you're welcome to finish your workout within the extended access period. For example, if you enter at 9:50 PM, you can continue training until the facility automatically shuts down at 11:00 PM (7:00 PM on Sundays).
Please note that operating hours may evolve as our community grows.
Are personal trainers available?
Personal trainers will be available within our first month of opening, offering both one-on-one and semi-private training options.
Can I pause my membership?
Yes! We understand that life happens, so we offer the flexibility to pause your membership for a minimum of one month and a maximum of four months within a 12-month period. A one-time $15 administration fee applies to place your membership on hold. Simply contact us to arrange your membership freeze.
Is parking available?
Yes! Complimentary on-site parking is available for all members and visitors at our facility, located at 15-8 Stanley Street in Bloomfield.